Our Staff

The staff at FA Experts® has a long history of achieving positive results with a wide variety of public and private institutions. Their shared passion is to assist students to become sucessful graduates. They are committed to helping your institution to achieve the same goals.


David M. Canaski  Photo of David Canaski

B.S. Business Administration/Management – Canisius College

Dave has been at the leading edge of financial aid and regulatory issues through his almost thirty years of professional experience.  His resume includes eleven years as the Director of Financial Advisement at the State University of New York College at Cortland, and seven years as Corporate Director of Financial Aid at Bryant & Stratton College.  Considered one of the industry’s leading authorities, Dave has been asked to speak or train by many distinguished groups, and has been interviewed by major media outlets.  Dave has also served as an advisor to four student loan lenders and two guarantee agencies. As president of NYSFAAA in 2006 & 2007, he served
Linked In Logoduring the “investigation” of student lending by the N.Y. Attorney General’s Office.  He was widely recognized for his effective, no-nonsense leadership during that tumultuous time.

Karen T. Taylor  fae_karen

Executive Vice President
B.S. School of Education and Human Development – Binghamton University

Karen has extensive experience in building effective, compliant, customer-friendly processing systems that promote recruiting and retention.  She has over twenty-five years of experience in higher-education administration, including sixteen years at the State University of New York College at Cortland, where she was instrumental in the creation of one of the most effective, efficient, and customer-friendly financial aid offices in the Northeast.  Karen has served on numerous advisory boards, and has held many positions with professional associations, including service as President of the SUNY Financial Aid Professionals association.  She has frequently presented at professional conferences and training sessions, and has been recognized by her peers numerous times Linked In Logothrough professional association awards.

Rachel L. Gordon Photo of Rachen Gordon

Senior Client Services Consultant
B.A. Politics, Economics, and Sociology – State University of New York College at Old Westbury

Rachel is a highly experienced enrollment management and financial aid professional, with extensive experience in the creation of financial aid process flows, implementation of automated systems, and staff training and development.  She is highly regarded for her customer service-driven approach as well as her ability to create innovative solutions utilizing both technology and human enterprise.  In her years within the enrollment management field, she has served in various director-level positions, including service at Columbia University and the Touro College and Linked In LogoUniversity System. She has also presented at numerous local, regional and national conferences and served on a national scholarship committee.  Rachel is well-known in New York as a bona fide PowerFAIDS expert, and for creating compliant, seamless, customer-friendly process-flows.

Warren J. Hoffman Photo of Warren Hoffman

Senior Client Services Consultant
B.S. Philosophy – University of Buffalo
B.A. Speech Communication – University of Buffalo
Ed.M. English Education – University of Buffalo

Warren offers FA Experts’ clients a wealth of experience in customer service and student counseling. Throughout his thirty-plus year career in financial aid, and since retiring from SUNY Buffalo State College, he has pursued his passion for training and advising the next generation of Financial Aid Professionals. Warren previously served for four years as President of the State University of New York Financial Aid Professionals, and has held numerous offices in financial aid associations. Warren’s counseling skills and mentoring of new financial aid professionals are legendary. His geLinked In Logontle style and patient demeanor make him the ideal trainer for staff members at all levels of experience.  Working with Warren or attending a presentation hosted by him is a rare opportunity to learn from one of the financial aid profession’s great masters.